Parenting Resources
National Resources
Raising Children Network
- The complete Australian resource for parenting newborns to teens. Information and discussion forums for Australian mothers, fathers, grandparents and anyone else who has responsibility for the care of children.
Resourcing Parents
- Provides parenting education information to parents and carers of children aged 0 to 18 years.
Pregnancy, Birth and Baby
Phone: 1800 882 436
pregnancybirthbaby.org.au- Receive guidance on children’s growth, behaviour and development, or talk to a counsellor for emotional support. Video call available 7am – midnight, 7 days (including public holidays).
Kids Helpline
Phone: 1800 55 1800
- Australia's only free, private and confidential, phone counselling service specifically for young people aged between 5 and 25. Website also includes information and support for parents. Available 24/7.
State Resources
Australian Capital Territory
Parentline ACT
Phone: (02) 6287 3833
- A not-for-profit community organisation providing the only telephone counselling service for parents and carers in the ACT. Available 9am – 5pm, Monday to Friday (except public holidays)
New South Wales
Parent Line
Phone: 1300 130 052
- A telephone counselling, information and referral service for parents, grandparents and carers of children aged 0 to 18 years who live in New South Wales. Includes the Early Childhood Intervention Infoline, providing information and support for concerns about child development, disabilities and developmental delays. Available 9am – 9pm, Monday to Friday, and 4pm – 9pm Saturday.
Karitane Careline
Phone: 1300 227 464
- Consultation on a wide range of issues concerning infants and children from 0 to 5 years of age. Available 12.30pm – 9pm & 11pm – 6.30am, Monday to Thursday, and 9am – 3.30pm, Friday to Sunday.
Tresillian Parent Helpline
Phone: 1300 272 736
- Available 7am – 11pm, 7 days
tresillian.org.au- Parenting service offering families guidance in the early years of their child's life. Tresillian live online advice service available 5pm – 11pm, Monday to Friday.
NSW Family & Community Services
NSW Family Referral Service
familyreferralservice.com.au- Works with NSW services to provide referral to the right support services for young people, families with children, and extended family members.
Child Behaviour Research Clinic
sydney.edu.au/science/psychology/child_behaviour_research_clinic- A treatment, teaching and research clinic based at the University of Sydney, providing state-of-the-art treatments for young children with behavioural and emotional problems. Assists mothers and fathers to learn better strategies for managing their child's behavioural difficulties.
Northern Territory
Parentline Queensland and Northern Territory
Phone: 1300 301 300
- A confidential telephone service providing professional counselling and support for parents and carers of children in Queensland and the Northern Territory. Available 8am – 10pm, 7 days
Queensland
Parentline Queensland and Northern Territory
Phone: 1300 301 300
- A confidential telephone service providing professional counselling and support for parents and carers of children in Queensland and the Northern Territory. Available 8am – 10pm, 7 days
South Australia
Parent Helpline
Phone: 1300 364 100
- A confidential telephone service providing professional counselling and support for parents and carers of children in Queensland and the Northern Territory. Available 8am – 10pm, 7 days
Tasmania
Parentline Tasmania
Phone: 1300 808 178
- Available 24/7 to assist parents of children 0-5 years with stressful parenting issues or concerns.
Victoria
Parentline Victoria
Phone: 132 289
- A statewide telephone counselling service for parents and carers of children aged from 0 to 18 years. Available 8am – midnight, 7 days.
Maternal and Child Health Advisory Line
Phone: 132 229
- 24/7 statewide telephone service available to Victorian families with children from birth to school age.
Western Australia
Parenting WA Line
Phone: (08) 6279 1200 (metropolitan) or 1800 654 432 (regional callers)
- Provides telephone information, support and referrals to parents, carers, grandparents, foster carers and families who are taking care of a child or children aged from pre-birth to 18 years. Available 24/7.
Grandcare
Phone: 1800 008 323
- Information service for grandparents. Available 10am – 3pm, Monday to Friday.
Ngala Helpline
Phone: (08) 9368 9368 (metropolitan) or 1800 111 546 (regional callers)
- Contact point for parents with babies and young children who are seeking to discuss their parenting concerns. Available 8am – 8pm, 7 days.